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enquiries@ajc.uk.com

01372 231676

SERVICES

SERVICES

AJC deliver professional services throughout the UK and across EMEA. This is made possible using our own resources, and when required drawing on a significant partner network established over many years. We put the customer at the centre of everything we do, so whether you’re an IT Service provider or an end user of IT, we have ability and skills to support you. This could be an engineer for a day through to a full consulting transformation team. Whatever the need, we can help you deliver your required outcome. Why not visit our client page and see our success stories.

ENGINEERING SERVICES (SMART HANDS)

A “Smart Hand” is an individual or team of specialised technicians with the required IT certifications & skillsets to perform field-level tasks. Sometimes projects and pieces of work crop up when you don't have the capacity in house to fulfil them. With AJC’s “Smart Hands" service we can provide an engineer or engineers to site anywhere in the UK and Europe to assist you…..

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Customers and partners can also combine AJC’s other service offerings with our smart hands engineers. For example have us receive, configure, test and roll out infrastructure to your or your client sites anywhere in Europe. Especially as we have a UK and Amsterdam warehouse facility providing all of these services.

Our experienced technical staff are competent & accredited with comms room and data centre environments. They have the skills and capability to act on behalf of your business or department with the necessary care and diligence you would expect from one of your own in-house employees.


Our engineers can carry out tasks such as

  • IT audits and remedial recommendations
  • Installation and removal of IT equipment.
  • Racking, stacking and Patching cabinets
  • Equipment power up/down and testing
  • Guided configuration changes and testing
  • End user device provision
  • IT equipment removals and relocation

How does it work? – We agree a scope of works and appoint an engineer or engineers capable of fulfilling those requirements in an agreed timescale. Our PMO function will manage the engagement and liaise with your own appointed contacts throughout the task or project to completion.

Who uses smart hands? – AJC work with end users but also increasingly with existing IT service providers who perhaps need assistance to smooth out the fluctuations in workload without the risk of an expensive bench eroding precious margins.

DATA CENTRE AUDITS, MOVES & CHANGES

AJC has a wealth of experience in supporting clients through change. At some point in the lifecycle of a Data Centre, one of those changes will be a move or migration which at outset can sound simple, however only those that have tried, fully understand the challenges it brings! Let us guide you to the desired outcome.

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The challenge for some organisations is overwhelming, therefore we guide the process so you have little disruption. With our proven experience and accreditations, we walk you through the next steps supporting, mapping and planning from the very first meeting.

Here at AJC, we have helped several clients plan and execute such moves from; business case creation to supporting financial justification, through to the creation of an end-to-end migration factory. Combining all the above, AJC Consulting offers:


Discovery and Audit – Working with clients to understand their current infrastructure and the available options in terms of how the data moves, creating a platform for mapping and planning the execution.

Dependency Mapping – As part of the discovery we work with clients to ensure the services are mapped to the correct underlying infrastructure, leading to the creation of logical and physical move groups.

Migration Planning & Execution – Working with the data collected from the audit and discovery phase we help clients create a migration plan to include time frames, resources, costs, governance and reporting. Our skilled teams then help deliver projects through stakeholder engagement executing against the agreed plan.

Data Centre Exit – Managing the processes, people and logistics to ensure that relevant expired assets are appropriately retired, certificated and reported including the secure shredding of media and asset recycling.

DECOMMISSIONING, MOVES AND ASSET DISPOSAL

AJC’s philosophy is one of compliance and failsafe procedures, ensuring a professional solution. Supported by seasoned accredited engineers with years of experience in data centre decommissioning activities, our teams can simplify this part of the transformation.

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AJC has many years experience delivering change projects to its clients. From data centre moves & consolidations to full exits, our philosophy to a successful and trouble free project has always been one of compliance and fail-safe procedures. Our approach ensures our clients receive a professional solution, supported by skilled and seasoned engineers well versed in data centre move and decommissioning activities.

Any activity undertaken is agreed in our statements of work (SOW) and signed off by all parties. All aspects of the project are tracked and reported back to our clients throughout our engagement. AJC can support you from audit through to an end to end managed project, arriving safely and economically at your new location. Simplistically, let us know which of the below solutions we can help you with and we’ll be your ”safe pair of hands” in getting you there!


Data Centre Decommissioning and Exits - Allowing realisation of the intended ROI of any DC decommissioning and exit projects ensuring a robust compliant process. Working alongside of BAU activity to drive the required outcome.

Data Centre Moves (Lift and Shift) – Working with clients to seamlessly move equipment between data centres ensuring appropriate risk mitigation, compliance and procedures to secure your assets whilst on the move.

Data Erasure - In a world of growing security, risk and compliance, we help our clients dispose of any unwanted or unneeded data. Whether from tapes or HDD’s – ALL are erased and certificated on site whilst working in conjunction with your compliance team.

Shredding – Following on from data erasure, AJC has a fully accredited fleet of secure compliant shredding trucks, ready to reduce your unwanted data media down to unrecognisable shards, at your site if required.

Secure Transportation – Whether part of a wider services agreement or as a separate requirement, AJC has satellite tracked vehicles with all the required foam cases and transportation equipment to safely and securely handle your assets.

Asset Removal – AJC can work to help you maintain a current CMDB, keep your DC environment clean and up to date by removing any unwanted assets in the appropriate certificated manner ensuring compliance.

IT RECYCLING AND BROKERAGE

The team have overseen in excess of three million devices through the IT recycling lifecycle, adding real value at both ends of the project. This knowledge coupled with first class facilities ensures our customers receive the best possible service and solutions in the market place today.

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Unwanted electrical and electronic components is the fastest growing waste stream in the UK. Together with our partners, we have overseen in excess of three million devices through the IT lifecycle. This knowledge coupled with our first class facilities ensure our customers receive the best possible service and solutions in the market place today. As an experienced IT recycling supplier within all sectors, AJC’s services are perfectly placed to provide its customer’s guidance through this complex market. We provide the entire lifecycle management service through four very easy steps:


PC Disposal - AJC send a detailed report with data erasure certificates for each device processed, ensuring all desktop assets are tracked and disposed of in a compliant and auditable manner.

PC Recycling - Equipment is returned to our operation for data wiping and assessment for any potential residual value to be passed back to the client through its resale.

Hard Drive Destruction (Onsite and Certificated) - Security Cleared (SC) engineers attend your site in our purpose built shredding trucks. They collect the devices placing them in secure containers prior to being shredded to 11 or even 6mm (MOD level) with certification.

Asset Brokerage and Realisation – Depending on the clients requirements, AJC will sell or dispose of any unwanted assets. If agreed, any resale realisation can then be agreed and used to offset future disposal services or even future hardware purchases.

VIRTUAL BENCH

Managing and owning professional services offerings (PS) is always a delicate balance when delivering projects, just relying on sales forecasts is fraught with danger! Having too many resources sat on the bench can become dangerously costly with but with too few, service and delivery fall behind resulting in then having to find a costly quick fix.

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Imagine if you could have the perfect balance by primarily using your core PS team to maximise efficiency and then a further “on demand” virtual bench of experts you could turn on and off?? Maximum customer satisfaction and retention combined with protected margins.

At AJC we are primarily about people. By listening and helping our clients augment their own capabilities with ours, we help take away the uncertainties and risks of project delivery. Over the years we have successfully delivered many projects using this approach and become a welcome safe pair of hands for our clients.


So how do we do this?

Over the years we have built teams of all shapes and sizes. In this time some of those resources have come to work for us full time whilst others are retained or associated. This model therefore provides us with our on-demand capability.

Often, this is when a skilled resource is needed for a short period of a few days to a couple of weeks. Our retained or associates are normally required for longer term projects of 3 months plus. Aside of the smart hands and on demand resources, we then have the ability and track record to build teams from scratch quickly.

How would it work for you?

This model suits both enterprise and consulting firms. As an enterprise you want to maintain your core team for BAU but have the ability to flex up. Imagine being able to draw down the same resource to support change or growth when you need it and give them back when finished.

For the consultancy this is equally effective. No consulting firm wants a large bench when the work is not there. Being able to flex your resource capability up and down protects your margins the demand isn’t there. The best bit is we understand this model as this how we work too!